Russell Croman Astrophotography  



BlurXTerminator Support

Lost your license? Need installation info? Need to install on another computer?

Click here to request your license and installation info to be re-sent.

Download or installation not working? Getting SSL/handshake/schannel errors?

This is due to something in your internet connection configuration blocking access to the RC Astro content delivery site, It could be a firewall, a proxy, virus/malware protection software, or your Internet Service Provider. If it is your ISP, you may need to contact them to unblock access to the site: check their website for instructions. Also check your operating system's network configuration: your machine may have a problem with secure HTTP connections.

BlurXTerminator disappeared from PixInsight?

Occasionally, third-party antivirus or antimalware software can remove legitimate plug-ins. Try the last step of the installation instructions.

Discount not working?

Make sure you enter your email address and permanent license key exactly. You must use the email address associated with your existing permanent license for another RC Astro product.

Want to subscribe to the BlurXTerminator mailing list?

To be notified when new versions are released, you may click here subscribe to the BlurXTerminator Support mailing list.

Contact support

Please review the extensive BlurXTerminator documenation, available directly from the process module, before submitting a request for support.

If you need help or would like to report a bug, make a comment, or submit a suggestion for improving BlurXTerminator, please fill out the form below to send an email.

To: BlurXTerminator Support
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