Click here to request your license and installation info to be re-sent.

This is due to something in your internet connection configuration blocking access to the RC Astro content delivery site, rc-astro-cdn.online. It could be a firewall, a proxy, virus/malware protection software, or your Internet Service Provider. If it is your ISP, you may need to contact them to unblock access to the site: check their website for instructions. Also check your operating system's network configuration: your machine may have a problem with secure HTTP connections.

Occasionally, third-party antivirus or antimalware software can remove legitimate plug-ins. Try the last step of the installation instructions.

Make sure you enter your email address and permanent license key exactly. You must use the email address associated with your existing permanent license for another RC Astro product.

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Please review the extensive BlurXTerminator documenation, available directly from the process module, before submitting a request for support.

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